Privacy policy

Information we use

WasteReward uses your Google account identity, household contact and address information, activity and points history, referral relationships, Green Pass redemptions, and information you send through our contact channels to operate the service.

Approximate location

Location is optional. When you choose “Use my location,” coordinates are rounded to two decimal places—roughly one kilometre—before storage and are used for the 5 km Nearby leaderboard and relevant nearby offers. You can remove this information from the dashboard at any time.

How information is shared

Leaderboard members can see a household name, WasteReward ID, family number, locality and monthly points. When you choose to use an offer, the participating merchant may verify your Green Pass identifier, offer eligibility and redemption code. We do not display household contact details or precise coordinates to merchants or leaderboard members.

Retention and control

We retain household, points and redemption records while the household participates in WasteReward and as needed for fraud prevention. Contact us to request access, correction, account unlinking or deletion, subject to records we must retain for legal or operational purposes.

Contact

Use the WasteReward contact page for privacy questions or requests.